FREQUENTLY ASKED QUESTIONS

All our activities are private and tailored to your group (family, friends, company or agency). This allows us to customise schedules, difficulty level, pace and logistics, ensuring safety and enjoyment.

No, we do not offer open groups. All our activities are private, guaranteeing safety and personalised attention. Solo travellers can book a private activity or create their own group.

Yes, our guides can adapt the difficulty so that both beginners and more experienced participants fully enjoy the activity.

Of course. We can design itineraries combining several activities to create unique and memorable experiences.

Examples include: Culinary Experience (hiking + boat trip + restaurant menu), Blue Lagoon (hiking + snorkelling + cave exploration), Coasteering, Canyoning and Boat Adventure.

We recommend starting early in the morning, especially in summer, to avoid crowds and enjoy the locations almost exclusively with your group. This also means easier parking, more tranquillity and the best natural light for photos.

Water canyoning is only available between November and March, during the low season. Outside these months, the canyons are dry and do not allow aquatic canyoning activities.

Yes, we rent a wide selection of adventure sports equipment. We offer full equipment for canyoning, climbing, caving, multi-adventure activities, snorkelling and much more. Check it here

We adapt each experience according to individual abilities.

• 4 years old: Multi-adventure, Boat Tour
• 6 years old: Coasteering, Speedboat + Sea Cave, Snorkelling, Climbing, Cycling, Kayaking, Boat Adventure
• 8 years old: Hiking, Caving, Via Ferrata, Tapas Tour, City Tour, Culinary Experience
• 10 years old: Canyoning, Dry Canyoning, Sea Cave, Deep Water Soloing
• 12 years old: Torrent de Pareis, Blue Lagoon, Trail Running

Yes, all activities are designed for all levels, with personalised guidance from our guides.

We split groups into sub-groups or adapt the activity so that everyone can enjoy it safely.

You can book by email, WhatsApp or directly through our website. We confirm quickly and send all logistical information.

Yes, for large groups we recommend booking by email or WhatsApp to coordinate all details and ensure availability.

We recommend booking as early as possible, especially during high season or for corporate groups (between 1 and 3 months in advance for large groups).

Changes depend on our booking and cancellation policy. Please consult our Terms and Conditions.

We accept credit cards, bank transfer, PayPal and cash.

You can leave your review on platforms such as Google and TripAdvisor. We truly value our clients’ feedback, as it helps us improve and builds trust with future guests.

No, tips are completely optional. However, if you enjoyed the experience and wish to recognise the guide’s work, any gesture is greatly appreciated. You can also add a tip when booking by email or WhatsApp through the payment link; in that case, the tip is shared equally among the whole team. The amount depends entirely on your satisfaction.

We provide all necessary technical equipment. You only need suitable footwear, sportswear or swimwear and basic items such as water, snacks and sun or rain protection, depending on the activity and season.

Yes, all activities include accident insurance during the experience.

Yes, all guides are certified, multilingual and experienced in working with groups, ensuring safety and enjoyment.

If weather conditions do not allow the activity to take place, we offer alternatives: change of schedule, alternative activity, change of location or rescheduling within a 365-day period. Please check our Terms and Conditions.

Yes, although some activities depend on weather and seasonal conditions.

Yes, we adapt equipment and logistics depending on the season (technical gear, routes and schedules).

Transport is not included as standard, but we can organise transfers from your hotel or meeting point to the activity. Transport is adapted to the size of your group, in collaboration with our partners.

Yes, we can provide snacks or picnic options depending on the activity and group needs. For companies or special events, we can also organise restaurants or catering services.

Our guides can capture photos and videos during the experience. Professional photo packages or promotional material are available on request.

For large groups, companies or agencies, we coordinate all additional services in advance: transport, catering, extra equipment and logistics. Each group has a dedicated contact person to ensure everything runs smoothly and on schedule.

Yes, we can adapt routes and experiences for birthdays, celebrations, incentive trips or multi-adventure packages.

Yes, we can adjust duration, difficulty and content according to the needs of agency clients.